Located in Downtown Regina, Saskatchewan

Etiquette and Clinic Policies

Scent Free Environment

In Canada today, more than one in four individuals suffers from respiratory disease and 40% have allergic triggers to their disease. Medical evidence clearly shows that scented products are harmful to     the health of sensitive individuals. In sufficient concentrations scented products may be harmful to those with allergies, environmental sensitivities or chronic heart or lung disease.

élan clinic is dedicated to providing a healthy environment for our clients. We can achieve this goal only through ongoing efforts. To protect sensitive individuals we ask individuals who come to the clinic to refrain from wearing scented products. At élan clinic we promote a healthy life style and encourage you not to smoke. If you do smoke, please refrain from smoking at least two hours prior to entering the clinic.

Clinic Environment

Your cooperation to help us maintain an appropriate treatment environment is appreciated. Please keep conversation levels low and turn off cell phones prior to entering the clinic. Please do not bring food or drinks into the clinic.

Payment

Payment is accepted in the office by cash or cheque at time of treatment.  Credit card payments are also accepted through élan clinic’s online payment system and must be made prior to the appointment time.  Payments for initial appointments must be made at time of requesting the appointment.

Cancellation Policy

When scheduling an appointment, a treatment time is reserved for you. Should you need to cancel or reschedule an appointment, you are required to phone the office, during our regular business hours, at least 48 (business) hours prior to your appointment. With the exception of family emergencies or winter road conditions, you will be charged for your missed appointment if you do not contact the office within that time frame.

Late Arrivals

A late arrival will result in a shortened treatment billed at the cost of the originally booked appointment.

Receipts

In maintaining a high standard of professionalism, receipts are only issued in the name of the person receiving the treatment and cannot be post-or back-dated.  With the exception of HANDLE® Screenings, all receipts are currently issued either under a massage therapy (MTAS) licence or Osteopathic manual therapy licence (SAO and OAO).

Gift Certificates

Make a lasting impression on someone special with élan clinic Gift Certificates. Make a lasting impression on that special someone by giving them the gift of health.

Ideal for any occasion...
  • Birthdays
  • Anniversaries
  • Weddings
  • Special holidays
  • Employee recognition
  • Retirement
  • To say thank-you
  • New baby gift for mom and baby

Gift certificates are available for purchase online.

Funding For Treatment

While Osteopathic manual therapy is not covered under the provincial health plan, many private and workplace benefit plans include Osteopathic manual therapy coverage. Please check your plan or contact your insurer to see if Osteopathic manual therapy treatments are included in your coverage.

 

 

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